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Do You Use Diebold Nixdorf's Service Request Management Portal?

Service Request Management

The Service Request Management (SRM) portal is a fast, convenient way for you to create, search for calls or requests as well as view already open requests or review closed requests. While calling 1-800-DIEBOLD NIXDORF is still a viable option, the SRM Portal provides you an alternative way to streamline the service request process.

Benefits include:

  • Provides information at your fingertips instead of only relying on the phone system
  • Reduces phone wait time
  • Live dashboard of current requests and statuses
  • Frees teller/manager/maintenance up to focus on business-related issues

The SRM portal keeps you up-to-date without requiring you to track information from multiple sources. You can learn more by reading the SRM Solution Card.
 
To register for the Service Request, reach out to MyDieboldSupport@diebold.com.     


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Diebold Nixdorf's Service Request Management

Learn More about this service from Diebold to monitor your service requests.

DieboldDirect offers installment on several solutions including:

 
 
 
 

The Advisory Group (TAG)